Just to clarify, the printer isn't printing when using 13x19 paper. (For other installation-related help, click the appropriate link above. You need the serial number to complete the installation. There might have been incorrect printer profile issues in the past, but I've never printed blanks. Download Acrobat 2020 Last updated on Also Applies to Adobe Acrobat 2020 Download the Acrobat Pro 2020 or Standard 2020 installer from below. Restarted PC a few times.įinally succeeded, BUT as soon as I hung up and continued with my printing project (due the day after tomorrow for an exhibit drop-off), it printed blanks again. Uninstalled/reinstalled printer (maybe Epson did that), checked profiles, tried several times to make a print. I spent another hour plus (about the pink preview issue and blanks) with very patient Adobe support in a remote session. I decided to take the pink preview issue to Adobe, thinking it might be a sign something else was going on.ģ. This was intermittant, by the way (pink preview hasn't happened for a bit). Occasionally today, I was able to print a test (small portion of the whole on a section of 13x19 paper), and even though the preview was pink, the result was close to what I saw on the monitor, though with a faint pink cast. One possible clue (if this rings a bell) is that we checked the print preview box in setup, and when it showed up, the color had a strong pink cast. He checked preferences, settings, uninstalled/reinstalled printer driver, nozzle checks, you name it. I spent 1&1/2 hours this afternoon with a very patent Epson support agent. took my 1 year old PC in for checkup yesterday (12th Gen Intel(R) Core(TM) i7-12700K 3.60 GHz 32 BG RAM 64 bit system). Reinstalled graphics card drivers (there was another issue, now resolved).Ģ. There doesn't seem to be an issue with 8.5X11 paper. For the last several days Adobe Photoshop 2023 (tried 2018,2020, 2022, two different computers) and Epson P 600 (tried printer managed and Photoshop managed) have not wanted to print on 13X19 paper (Epson Hot Press Bright).
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